Welcome to horushaven.com, where your satisfaction is our priority. By accessing our website and making purchases, you agree to comply with the following Terms and Conditions. Please read this document carefully before using our services.
General:
1. Acceptance of Terms:
By using our website and making purchases, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
1.1 Agreement to Terms:
- These Terms and Conditions constitute a legally binding agreement between you and horushaven.com.
1.2 Modifications:
- We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically.
1.3 Age Requirement:
- To use our website and make purchases, you must be at least 16 years old. By using our services, you confirm that you meet this age requirement.
2. Use of the Website:
2.1 Website Access:
- You are granted a limited, non-exclusive, revocable license to access and use our website for personal use.
2.2 Account Responsibility:
- If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
2.3 User Conduct:
- You agree not to engage in any activity that disrupts or interferes with our website’s functionality, security, or integrity. This includes, but is not limited to, hacking, data mining, and unauthorized access.
3. Product Information:
3.1 Accuracy of Information:
- We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant the completeness, reliability, or accuracy of product information on our website.
3.2 Pricing Changes:
- Product prices are subject to change without notice. Such changes will not affect orders already confirmed through the acceptance of payment.
4. Ordering and Acceptance:
4.1 Order Placement:
- Placing an order on our website constitutes an offer to purchase the products listed in the order.
4.2 Order Confirmation:
- Order acceptance occurs when we dispatch the products to you. We reserve the right to refuse or cancel an order for any reason, including product availability, errors in pricing, or suspicion of fraudulent activity.
5. Payment:
5.1 Payment Methods:
- We accept payments through PayPal, Cards, UPI and COD. Your use of specific payment methods is subject to the terms and conditions of the respective payment providers.
5.2 Payment Security:
- All payment transactions are secured through industry-standard encryption. We do not store your payment information.
5.3 Currency:
- Prices displayed on our website are in INR.
6. Shipping:
6.1 Shipping Costs:
- Shipping costs are calculated based on the destination and the weight of the products. These costs are displayed during the checkout process.
6.2 Delivery Times:
- Estimated delivery times are provided during the checkout process. Actual delivery times may vary based on your location and external factors.
6.3 International Customs:
- International customers are responsible for any customs and import duties that may apply upon delivery.
7. Intellectual Property:
7.1 Ownership:
- All content on our website, including text, graphics, logos, images, and software, is the property of horushaven.com and is protected by intellectual property laws.
7.2 Use Restrictions:
- You are not permitted to reproduce, distribute, display, sell, or modify any content on our website without our explicit written consent.
8. User Accounts:
8.1 Account Termination:
- We reserve the right to terminate accounts, refuse service, and cancel orders at our discretion.
8.2 Account Information:
- It is your responsibility to provide accurate and up-to-date information when creating an account. You must promptly update your information if any changes occur.
8.3 Account Security:
- You are responsible for maintaining the confidentiality of your account and password. Notify us immediately of any unauthorized use of your account.
9. Limitation of Liability:
9.1 Indirect Damages:
- horushaven.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
9.2 Disclaimer:
- We provide our website and services “as is” and without any warranty or condition, express or implied.
10. Governing Law:
10.1 Jurisdiction:
- These Terms and Conditions are governed by and construed in accordance with the laws of India/Kerala.
10.2 Dispute Resolution:
- Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Kerala.
11. Changes to Terms:
11.1 Modifications:
- We reserve the right to update, change, or replace any part of these Terms and Conditions at our discretion. Check this page periodically for changes.
11.2 Notification:
- We may notify you of significant changes through email or prominent notices on our website.
12. Contact Us:
If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team at admin@horushaven.com.
GDPR Complaint:
Welcome to horushaven.com. This section outlines our commitment to data protection and privacy in compliance with the General Data Protection Regulation (GDPR). By using our website and services, you acknowledge and agree to the following terms:
1. Data Collection and Processing:
1.1 Consent: By using our services, you consent to the collection and processing of your personal data in accordance with this policy.
1.2 Purpose: We collect and process personal data for the purpose of order processing, providing customer support, and improving our services. Your data is not used for any other purpose without your explicit consent.
2. Types of Data Collected:
2.1 Personal Information: When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details. This information is necessary for order fulfillment.
2.2 User Account: If you create a user account, we collect and store the information you provide, including account preferences and order history.
2.3 Cookies: Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
3. User Rights:
3.1 Access and Control: You have the right to access, correct, or delete your personal information. You can manage your account settings or contact us to exercise these rights.
3.2 Opt-out: You have the right to opt-out of receiving marketing communications. You can unsubscribe from promotional emails or contact us to update your preferences.
4. Data Security:
4.1 Security Measures: We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
4.2 Data Breach: In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with GDPR requirements.
5. Data Sharing:
5.1 Third Parties: We may share your personal information with third-party service providers (e.g., payment processors, shipping companies) for the purpose of order fulfillment and service improvement.
5.2 Legal Compliance: We may disclose your information when required by law or to protect our rights.
6. International Data Transfers:
6.1 EU-U.S. Privacy Shield: If applicable, we adhere to the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information.
7. Data Retention:
7.1 Retention Period: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Contact Information:
For any questions regarding our data protection and privacy practices, or to exercise your rights under GDPR, please contact us at admin@horushaven.com.